Product and Services

Research

• 360 degree review
• Employee attitude survey
• Customer surveys, questionnaires and mystery shopping

Development

• A complete range of sales development programmes
• A complete range of management programmes
• Team building and problem solving
• Leadership and management using the Buffin methodology
• Key Account Management
• Senior management sales campaigns
• Complex selling
• Negotiation techniques
• Territory planning and client segmentation
• Presentation training
• Time management training
• ILM management qualifications
• HR Services

Review

• Development Action and Results Toolbox (DART)