The key to gaining long term benefits any development is the continued review process between the managers and their team members.

The review process is designed by the team and validated by the managers during the development stages and typically includes the key elements required in each role.

For example, reviewing the questioning skills of a sales person each quarter will refresh those learning points from the development programme.

Review

The challenge for many organisations is that managers understand the importance of reviewing their team members, but they can get caught in the Activity Trap where they spend too much time “doing” and leaving little time to develop their team members to take on these “tasks”.

Mdina Development Action & Results Toolbox (DART) helps managers break the activity trap.